Asus apologizes for misspelling Evangelion motherboard

❘ Published: 2023-11-15T12:23:55 ❘ Updated: 2023-11-15T12:24:05

Neon Genesis Evangelion fans who purchased a special edition Asus motherboard were dismayed to find a typo on the board. Asus has now apologized.

Neon Genesis Evangelion is an extremely popular anime series with fans all over the world. ASUS had great success with its first series of peripherals and PC components designed in the iconic purple and green colors of the EVA Unit-01. To continue this, ASUS released another set of special edition components, this time in the color scheme of Asuka’s EVA Unit-02, the ROG MAXIMUS Z790 Hero EVA-02 Edition.

However, this launch didn’t go entirely to plan as fans who purchased the special edition motherboard discovered a serious spelling error. In particular, the word Evangelion was misspelled and written as “Evangenlion”, adding a second, unnecessary letter N to the word.

Apology and replacement program

In response to disappointed customers, ASUS has issued an apology, which can be read in full here Asus ROG website. ASUS initially apologized for “any confusion or inconvenience this may have caused.”

Asus

The company further notes that for customers who have already installed the motherboard, the error is purely cosmetic and does not affect the underlying functionality of the motherboard in any way. However, ASUS offers to extend the warranty for the part by one year and replace the incorrectly printed part. Affected users must contact their local ASUS customer service department to request the replacement component.

The apology letter ends with the words: “We recognize the importance of this matter and want to assure you that we are committed to a timely resolution.” If you have any questions or concerns, please contact our ASUS customer service. Thank you for your understanding and continued support.”

None of the other components or peripherals in the same Limited Edition range appear to be affected by this bug.